<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1909-9762</journal-id>
<journal-title><![CDATA[Revista Ingeniería Biomédica]]></journal-title>
<abbrev-journal-title><![CDATA[Rev. ing. biomed.]]></abbrev-journal-title>
<issn>1909-9762</issn>
<publisher>
<publisher-name><![CDATA[Fondo Editorial EIA, Escuela de Ingeniería de Antioquia EIA-, Universidad CES]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1909-97622017000200029</article-id>
<article-id pub-id-type="doi">10.24050/19099762.n22.2017.1180</article-id>
<title-group>
<article-title xml:lang="en"><![CDATA[BARRIERS AND OPPORTUNITIES IN RECALLS MANAGEMENT AT THE HEALTH CARE PROVIDER LEVEL]]></article-title>
<article-title xml:lang="es"><![CDATA[BARRERAS Y OPORTUNIDADES EN LA GESTIÓN DE RETIRO DE PRODUCTOS FARMACÉUTICOS EN LAS INSTITUCIONES PROVEEDORAS DE SALUD]]></article-title>
<article-title xml:lang="pt"><![CDATA[BARREIRAS E OPORTUNIDADES NA GESTÃO DE LEMBRANÇAS NO NÍVEL DO PROVEDOR DE CUIDADO DA SAÚDE]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Burbano Collazos]]></surname>
<given-names><![CDATA[Angélica]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Durán Gutiérrez]]></surname>
<given-names><![CDATA[Luisa Fernanda]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[García Pretelt]]></surname>
<given-names><![CDATA[José Antonio]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Ojeda Navia]]></surname>
<given-names><![CDATA[Diego Mauricio]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Icesi Industrial Engineering Department ]]></institution>
<addr-line><![CDATA[Cali ]]></addr-line>
<country>Colombia</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2017</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2017</year>
</pub-date>
<volume>11</volume>
<numero>22</numero>
<fpage>29</fpage>
<lpage>36</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S1909-97622017000200029&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S1909-97622017000200029&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S1909-97622017000200029&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract One of the operational risks to which a Health Care Provider (HCP) is exposed is the receiving and use of products such as pharmaceuticals and medical devices that could become subject to a health alert. This patient safety issue has to be managed in order to prevent and mitigate adverse events at the last echelon of the supply chain. This article aims to expose a characterization of the alerts response process at the HCP level based on a review of the literature. Additionally, local regulations, strengths and weaknesses were identified. Finally, the study allowed for the identification of the principal opportunities and barriers that should be addressed in order to integrate the recall management process within and outside the HCP. Among these opportunities is traceability along the supply chain, and among the barriers is the high investment in the technology required to facilitate supply chain integration.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen Uno de los riesgos operacionales a los que está expuesto un Proveedor de Atención Médica (HCP por sus siglas en inglés) es la recepción y uso de productos farmacéuticos y dispositivos médicos que podrían estar sujetos a una alerta de salud. Este problema de seguridad del paciente tiene que ser manejado con el fin de prevenir y mitigar los eventos adversos en el último escalón de la cadena de suministro. Este artículo pretende exponer una caracterización del proceso de respuesta de alertas desde el HCP basado en una revisión de la literatura. Además, se identificaron la normativa local, fortalezas y debilidades. Finalmente, el estudio permitió identificar las principales oportunidades y barreras que se deben abordar para integrar el proceso de gestión de retiro de productos dentro y fuera del HCP. Entre estas oportunidades está la trazabilidad a lo largo de la cadena de suministro, y entre las barreras está la alta inversión en la tecnología requerida para facilitar la integración de la cadena de suministro.]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo Um dos riscos operacionais aos que está exposto um Provedor de Atenção Médica (HCP) é a recepção e o uso de produtos como produtos farmacêuticos e dispositivos médicos que poderiam estar sujeitos a uma alerta de saúde. Este problema de segurança do paciente tem que ser manejado com o fim de prevenir e mitigar os eventos adversos no último degrau da cadeia de fornecimento. Este artigo pretende expor uma caracterização do processo de resposta de alertas a nível do HCP baseado numa revisão da literatura. Ademais, identificaram-se as regulações locais, fortalezas e debilidades. Finalmente, o estudo permitiu identificar as principais oportunidades e barreiras que devem-se abordar para integrar o processo de gestão de produtos dentro e fora do HCP. Entre estas oportunidades está a traçabilidade ao longo da cadeia de fornecimento, e entre as barreiras está o alto investimento na tecnologia requerida para facilitar a integração da cadeia de fornecimento.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[Health Care Provider]]></kwd>
<kwd lng="en"><![CDATA[alert]]></kwd>
<kwd lng="en"><![CDATA[recall]]></kwd>
<kwd lng="en"><![CDATA[traceability]]></kwd>
<kwd lng="en"><![CDATA[supply chain]]></kwd>
<kwd lng="es"><![CDATA[Proveedor de atención médica]]></kwd>
<kwd lng="es"><![CDATA[alerta]]></kwd>
<kwd lng="es"><![CDATA[retiro]]></kwd>
<kwd lng="es"><![CDATA[trazabilidad]]></kwd>
<kwd lng="es"><![CDATA[cadena de suministro]]></kwd>
<kwd lng="pt"><![CDATA[Provedor de atenção de saúde]]></kwd>
<kwd lng="pt"><![CDATA[alerta]]></kwd>
<kwd lng="pt"><![CDATA[traçabilidade]]></kwd>
<kwd lng="pt"><![CDATA[corrente de fornecimento]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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