0121-750X 0121-750X S0121-750X2020000300264 10.14483/23448393.15740 Colombia Colombia 00 12 2020 00 12 2020 25 3 264 283

2016 2017 2017 2013 . 2013 2003 8 2 2 12-8 2017 3 3 3 702-27 Ministerio de las TIC [MinTIC]. 2017 ISO/IEC 27000 2016 28 1-2 1-2 IBM Corporation 2019 OpenKM 1996 12 2 2 agosto 2018