<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0123-5923</journal-id>
<journal-title><![CDATA[Estudios Gerenciales]]></journal-title>
<abbrev-journal-title><![CDATA[estud.gerenc.]]></abbrev-journal-title>
<issn>0123-5923</issn>
<publisher>
<publisher-name><![CDATA[Universidad Icesi]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0123-59232024000400432</article-id>
<article-id pub-id-type="doi">10.18046/j.estger.2024.173.6565</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[Proposição de um modelo construtivista para avaliar o desempenho da educação corporativa em uma cooperativa de crédito]]></article-title>
<article-title xml:lang="en"><![CDATA[Proposing a constructivist model for performance evaluation of corporate education in a credit union]]></article-title>
<article-title xml:lang="es"><![CDATA[Propuesta de un modelo constructivista para evaluar el rendimiento de la educación corporativa en una cooperativa de crédito]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Balen]]></surname>
<given-names><![CDATA[Daiane]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Abílio Martins]]></surname>
<given-names><![CDATA[Vinícius]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidade Estadual do Oeste do Paraná  ]]></institution>
<addr-line><![CDATA[Cascavel ]]></addr-line>
<country>Brazil</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidade Estadual do Oeste do Paraná  ]]></institution>
<addr-line><![CDATA[Cascavel ]]></addr-line>
<country>Brazil</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2024</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2024</year>
</pub-date>
<volume>40</volume>
<numero>173</numero>
<fpage>432</fpage>
<lpage>447</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_arttext&amp;pid=S0123-59232024000400432&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_abstract&amp;pid=S0123-59232024000400432&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.co/scielo.php?script=sci_pdf&amp;pid=S0123-59232024000400432&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo O objetivo do estudo é construir um modelo de avaliação de desempenho da educação corporativa em uma cooperativa de crédito, utilizando como base as necessidades e percepções do gestor do setor de gestão de pessoas. Foi utilizado como instrumento de intervenção a metodologia multicritério de apoio à decisão - construtivista (MCDA-C). A construção do modelo, com base em informações, percepção e valores do decisor identificadas por meio de entrevistas, resultou na identificação de 85 elementos primários de avaliação, distribuídos em seis áreas de preocupação. Foram construídos 52 descritores (indicadores), o que possibilitou identificar o desempenho comprometedor em cada área de preocupação e recomendar ações de melhorias. Este estudo colaborou com a literatura disponibilizando novos indicadores de avaliação de desempenho para cooperativas e educação corporativa, também disponibilizou ao gestor uma ferramenta personalizada para apoiar a tomada de decisão e monitorar as atividades.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract The objective of the study is to develop a performance evaluation model for corporate education in a credit cooperative, based on the needs and perceptions of the manager of the human resource management sector. The intervention tool used was the Constructivist Multicriteria Decision Aid (MCDA-C) methodology. The model's development, grounded in the decision-maker's information, perceptions, and values identified through interviews, resulted in the identification of 85 primary evaluation elements distributed across six areas of concern. A total of 52 descriptors (indicators) were developed, enabling the identification of critical performance issues in each area of concern and the recommendation of improvement actions. This study contributed to the literature by providing new performance evaluation indicators for cooperatives and corporate education. It also provided the manager with a customized tool to support decision-making and monitor activities.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen El objetivo del estudio es construir un modelo de evaluación del desempeño de la educación corporativa en una cooperativa de crédito, tomando como base las necesidades y percepciones del gestor del área de gestión de personas. Como herramienta de intervención se utilizó la metodología multicriterio de apoyo a la decisión - constructivista (MCDA-C). La construcción del modelo, basada en la información, percepciones y valores del decisor identificados a través de entrevistas, resultó en la identificación de 85 elementos primarios de evaluación distribuidos en seis áreas de preocupación. Se desarrollaron 52 descriptores (indicadores), lo que permitió identificar el desempeño crítico en cada área de preocupación y recomendar acciones de mejora. Este estudio contribuyó a la literatura proporcionando nuevos indicadores de evaluación de desempeño para cooperativas y educación corporativa, además de ofrecer al gestor una herramienta personalizada para apoyar la toma de decisiones y monitorear las actividades.]]></p></abstract>
<kwd-group>
<kwd lng="pt"><![CDATA[competitividade]]></kwd>
<kwd lng="pt"><![CDATA[avaliação de desempenho]]></kwd>
<kwd lng="pt"><![CDATA[educação corporativa]]></kwd>
<kwd lng="pt"><![CDATA[cooperativa de crédito]]></kwd>
<kwd lng="pt"><![CDATA[MCDA-C]]></kwd>
<kwd lng="en"><![CDATA[competitiveness]]></kwd>
<kwd lng="en"><![CDATA[performance evaluation]]></kwd>
<kwd lng="en"><![CDATA[corporate education]]></kwd>
<kwd lng="en"><![CDATA[credit cooperative]]></kwd>
<kwd lng="en"><![CDATA[MCDA-C]]></kwd>
<kwd lng="es"><![CDATA[competitividad]]></kwd>
<kwd lng="es"><![CDATA[evaluación del rendimiento]]></kwd>
<kwd lng="es"><![CDATA[educación corporativa]]></kwd>
<kwd lng="es"><![CDATA[cooperativa de crédito]]></kwd>
<kwd lng="es"><![CDATA[MCDA-C]]></kwd>
</kwd-group>
</article-meta>
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