1794-1237 1794-1237 S1794-12372019000200065 10.24050/reia.v16i32.1236 Colombia Colombia 00 12 2019 00 12 2019 16 32 65 84

2018 103 183-96 2016 85 1603-13 2002 11 1 1 9-20 2013 13 175-91 2014 18 4 4 577-601 2018 332 1-18 2018 174 560-76 2015 10 1 1 5-17 2017 28 3 3 833-45 2018 172 3066-80 2015 86 29-42 International Organization for Standardization. 2015 International Organization for Standardization. 2018 2016 45 71-84 2017 41 667-82 2015 102 418-27 2016 179 259-72 2014 65 87-96 2014 58-65 2014 52 13 13 3922-39 2012 12 258 2017 11 3 3 313-38 2018 17 895-902 2018 48 10 10 3707-34 2016 50 3 3 587-609 2014 5 1 1 1-11 2012 23 1 1 35-46 2014 10 6 6 2113-26 2015 8 3 3 455-66 2016 85 2353-66 2015 7 4 4 322-5 2018 172 3249-64 2016 27 1667-72