Resumo

ARIAS PEREZ, Jose Enrique. Associations between the maturity of knowledge management and innovative performance: organization and people, and interpretation. Rev. Lasallista Investig. [online]. 2012, vol.9, n.1, pp.86-95. ISSN 1794-4449.

Introduction. Literature continuously mentions the link between knowledge management and innovation. There is, nevertheless, a notorious lack of empirical evidence to support such an association. Objective. To determine associations between the maturity of the knowledge management, particularly in two key areas: people and organization. Another point would be Interpretation on the innovative performance, concerning the results of innovation in products, processes, the organization and the marketing. Materials and methods. The focus of the research is quantitative and of a transversal order. The companies studied were: BANCOLOMBIA, ISAGEN, SUMICOL, ISA, ARGOS, UNE and Compañía Nacional de Chocolates. The Chi Square test was performed to them in order to establish the associations among the variables. Results. Trust favors the process innovation, and same happens to the incentivation systems and the marketing innovation, and between the organizational innovation and the marketing. Nevertheless, none of the variables analyzed is related to the product innovation. Conclusion. The key areas people and organization, and the Interpretation, have no great influence on the product innovation, which, maybe, only depends on R+D and technology. But in more intangible innovations, such as those for processes, the organization and the marketing, there are evident associations with the knowledge management.

Palavras-chave : knowledge management; maturity models; innovation management; innovative performance.

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