| Table of contents suma neg. vol.8 no.17 Bogotá Jan./June 2017 Review article | | | | · Innovation in services: state of the art and future perspectives Machado Léo, Ricardo; Tello Gamarra, Jorge
| | | | · Influence of the Smartphone on learning and teaching processes Silva Calpa, Alicia Cristina; Martínez Delgado, Diego Germán
| | | Research article | | | | · Theoretical-conceptual aspects of organisational change in the Colombia coffee industry Yepes Lugo, Cristian A.
| | | | · Odebrecht entrepreneurial technology as organizational project philosophy - a case study in Braskem S.A. Lamb, Israel Ternus; Lacerda, Daniel Pacheco; Dresch, Aline
| | | | · Model proposal: Brand personality of chain drug stores in Chile Escobar-Farfán, Manuel; Cardoza Cardoza, Claudio; Vega, Jorge; Cañas, Marco
| | | | · Profile of small-medium enterprises in the clothing industry in Neiva (Colombia) Lis-Gutiérrez, Jenny-Paola; Palencia-Fajardo, Ofelia; Gaitán-Angulo, Mercedes
| | | Reflection article | | | | · A brief overview on some areas of knowledge necessary for a successful negotiation Tarantino-Curseri, Salvatore
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